I turn processes that hurt into systems that run on their own.
Director of AI implementation in operations
Twelve years turning large operations into systems you can measure. I have run the operation of a multinational education group —five cities, 26 programmes, more than 52,000 students— and today I answer for an operation of 1,150 people and a budget of more than a million dollars a month. I have taken artificial intelligence from promise to process: 40% optimisation and 66% cost reduction, with AI governance, indicators and automation that keep working when I am not there.
I use language models where they earn their place — drafting, summarising, classifying text — and leave them out where the result has to be explainable. The tools below are the second kind: they compute with rules, in your browser, and every step can be audited.